Release 08.02.2024

Release 08.02.2024

Small steps for now, giant leaps awaiting us next month.✨

Sealing this month's efforts with key adjustments, we keenly anticipate the major developments set for unveiling next month.

ExPERT Request System

πŸ‘‰ Rejection Notification
Now, whenever a request is marked as "rework required", the assigned user will instantly receive a notification. This ensures you're always in the loop and can quickly address any necessary changes.
- Jack

πŸ‘‰ ExPERT Release Notes
Keep an eye out for updated release notes for the ExPERT Request System, coming your way by Monday. These updates will offer more clarity on the rules for generating certain precedents and increase visibility regarding when types are available at each stage of a matter. Make sure to check back for all the details!

If you're navigating the twists and turns of our request system and find yourself in need of a compass, simply click on "How To?" on Requests Page for access to our comprehensive guide. Rest assured, it's regularly updated to include the latest features, keeping your journey smooth and informed.

Task Management

πŸ‘‰ File upload against Tasks
A new feature that allows you to upload files directly to tasks. Now, you have the flexibility to upload from your local computer or directly from the Document Management System (DMS).
- Chirag

Tasks Page
Matter Page

Client Care

βœ… Fixed - Landline numbers creating an enquiry in CasePlan
βœ… Fixed - Not all web requests are creating an enquiry in CasePlan
βœ… Fixed - Report - Booking person needs to be user who sets the booking stage
⚠️ We're optimising the handling of auto-created telephone enquiries to reduce overhead.


Finance Project

The Finance Project is currently in the testing phase. We're excited to announce that the first release is scheduled for March 2nd. 

To ensure everyone is up to speed, we will be starting organisation-wide training sessions from next week. These sessions will be led by Katherine. Stay tuned for more details on the training schedule.

πŸ‘‡ Explore our Tiny Tips for insights into functionalities you might not be aware of yet.

Tiny Tips πŸ’‘
002: Stay focused with your assigned requests 🎯 001: DMS (Documents) : What? There is a list view? πŸ‘€ To view all your documents in a list format, simply click on the β€˜List’ icon in the Documents view. This layout allows you to efficiently sort your documents by categories such as β€˜Name’, ’Creat…

πŸ‘‡ Check out how you can provide us valuable feedback
Keep the feedback coming β€” we so appreciate it,

How to Provide Feedback and Report a Bug: A Guide
πŸŽ‰ Introducing Our New and Improved Approach to Submitting Product Feedback and Reporting Bugs πŸ‘‰ We are excited to share our enhanced method for providing product feedback and reporting bugs across CasePlan Products. With this improved process, your feedback will be directly sent to our Product Te…

Release - Innovations