Release 29.11.2023

Release 29.11.2023

Fresh out the oven πŸ”₯

We are excited to introduce our latest release - The Attribution Project.

The Attribution Project offers several focused modules:

  1. Lead Capture: This module facilitates the collection of crucial customer data.
  2. Marketing Data Analysis: aids in deciphering the success of your marketing campaigns.
  3. Enquiry Process Streamlining: This section enhances the enquiry process and aligns it with the necessary qualifications.
  4. Reporting: Comes equipped with enhanced reporting features that gives detailed insights on lead status, bookings and daily results.
  5. User Experience Enhancements: Includes minor tweaks to improve both our Client Care Portal and Enquiry Form for better user experience.

πŸ‘‡ To see the full release details please click below πŸ‘‡

Attribution Release Notes

Attribution Full Release Notes


Introducing Tiny Tips πŸ’‘

With each new release, CasePlan is continually expanding, and our firm is growing in tandem. We are dedicated to ensuring a seamless user experience for everyday tasks. To achieve this, we will regularly update this blog post with useful tips and tricks that new users may not be privy to. Stay tuned for these updates to make the most of your CasePlan experience. Please check out πŸ‘‡

Tiny Tips πŸ’‘
001: DMS (Documents) : What? There is a list view? πŸ‘€ To view all your documents in a list format, simply click on the β€˜List’ icon in the Documents view. This layout allows you to efficiently sort your documents by categories such as β€˜Name’, β€˜Created’, β€˜Last Modified’, and β€˜Updated’. Additionally,…

Tiny Tips


Introducing Perf Review 🏎️

Speed is crucial for an enhanced and seamless user experience. Starting from the end of this year, we will consistently roll out performance updates alongside maintenance updates. Our aim is to minimise your waiting time in front of the loading icon and allow you to concentrate on what truly matters. We're committed to providing you with a more efficient and uninterrupted service.

Here are a few areas we are focusing on:

β˜… Enquiry save time
β˜… Concurrency issues in Enquiry (loss of data)
β˜… Site Creation failures for new Clients
β˜… Task Page/ Matter Tasks slowness πŸ”œ


πŸ”œ Features in the upcoming Maintenance Release

Here's a sneak peak of what to expect:

β˜… New Columns for Client Care Portal
β˜… Client Care Report changes
β˜… Daily Follow-up email for Client Services Team
β˜… Add Defendant /Respondent tab to Case Manager for PL
β˜… Show Matter Notes in Case Manager table view


πŸ‘‡ Check out how you can provide us valuable feedback

Keep the feedback coming β€” we so appreciate it,

How to Provide Feedback and Report a Bug: A Guide
πŸŽ‰ Introducing Our New and Improved Approach to Submitting Product Feedback and Reporting Bugs πŸ‘‰ We are excited to share our enhanced method for providing product feedback and reporting bugs across CasePlan Products. With this improved process, your feedback will be directly sent to our Product Te…